TICKETS, START TIMES, and CHANGE OF DATES

This topic contains 11 replies, has 8 voices, and was last updated by MisterE 8 years, 1 month ago.

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August 17, 2016 at 8:06 am #18602
TheCreator
Keymaster
Greetings,

I wanted to inform everyone that if you have purchased a ticket to ASCENSION you will be receiving a call in the next three days to

1. Confirm your start date and time.
or
2. Move your start date and time.

This Ascension Experience is designed for a specific number of guests per time slot, and per day. However, as this event becomes closer to a reality, we have realized that we must alter our start times to accommodate the extended Experience that is to transpire inside these walls.

This entire thing was created to give each person who enters a unique experience, we have now realized that means putting less people through per time slot, and staggering the start times.

Thank you in advance for your patience and understanding.

The Creators
- This topic was modified 8 years, 3 months ago by TheCreator.
August 17, 2016 at 9:10 am #18604

Anonymous

This entire thing was created to give each person who enters a unique experience, we have now realized that means putting less people through per time slot, and staggering the start times.

OK. I was having a moment. This makes me worry less. Thank you.
August 17, 2016 at 9:53 am #18605

Addison Born
Participant

@thecreator I’m sure more will be cleared up as the week goes on, but I’m hoping it’s possible to share a little info to quell one concern – are we talking date changes to the magnitude of weeks? Or just shifting a Friday to a Saturday/Saturday to Sunday? I know that myself and others have blocked out our schedules in order to be 100% free for the ticketed time, people have booked flights or taken vacation time to hit their date – is there much to be worried about, schedule-wise? Thank you!
August 17, 2016 at 10:25 am #18606

TheCreator
Keymaster

We are mostly talking about TIMES within the day you bought the ticket… Not moving your dates. However there might be one or two instances where a Friday might move to a Saturday.
- August 17, 2016 at 10:30 am #18607
  
  Addison Born
  Participant
  
  Awesome, thank you!
- August 17, 2016 at 11:03 am #18608
  
  Anonymous
  
  That’s fantastic news, thank you so much!
August 26, 2016 at 6:18 am #19003

Neil King
Participant

@thecreator

I have yet to receive any call with my date or time. I am aware that my date has been changed but I am not aware of my time and there has been no confirmation. Please let me know ASAP as it is 2 weeks away.

Thanks.
August 28, 2016 at 11:44 pm #19078

LadyJ
Participant

Looking forwards to updates!
October 8, 2016 at 10:51 am #20453

punkertony
Participant

I have received my ticket but I am not receiving any emails to my gmail address. I have tried to reset my password but I am not getting the reset email either. I have signed up using a different email address and am able to join the forum. I fear instructions will be sent to the gmail email and I will miss the experience. Please advise.
- October 8, 2016 at 5:53 pm #20457
  
  Michelle
  Participant
  
  Hmmm. I would try reaching out to them through FB messenger or on one of their posts.
- October 9, 2016 at 2:29 pm #20465
  
  MisterE
  Participant
  
  I’d say make sure it’s not going to your spam filter and email info@thetensionexperience.com with a valid phone number they can reach you at, maybe with your ticket info / date. They will call you at some point from a blocked number to straighten out your issue, no message will be left you have to answer when they call. That’s what happened with us. Good Luck!
  
  Glory Be!
October 9, 2016 at 2:25 pm #20464

MisterE
Participant

Thank you very much to the staff of Tension Experience working out the change of time issues we came across, we are very grateful with what was done for us to be able to attend.
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